Three documents, one check

Why does Mrpacho Casino need your ID?

The licence requires every player's identity to be confirmed against money laundering risk, and the review of your file takes up to 52 hours.

Start the check

ALSI-779875 issued by Anjouan Offshore Finance Authority

Six facts

Which details should you know first?

Six lines that cover who runs the check, what it rests on and who answers your questions.

Who checks

Mrpacho Casino LLC

Licence

Anjouan Offshore Finance Authority, ALSI-779875

Review time

52 hours

Mandatory

Before the first withdrawal

Questions to

[email protected]

Minimum age

18+

Approved in one pass

A file the reviewers can sign off

Four moves that get your documents to the reviewer in the shape they expect.

What does the list ask for?

Your account area shows a verification section with a list of what is still missing. Note whether it asks for identity, address or card proof first, and send the oldest request before the others.

Keep all four corners in frame

Pick a photo ID such as your passport or driver licence and photograph every corner in daylight, with no glare across the face. All four edges must sit inside the frame and no text can be cut off.

Mask the middle digits

A card image is asked for only where a deposit came from that card. Show the full card face, then cover the middle digits so only the first six and last four stay readable; never expose the security code.

One blurred edge, one restart

Once the file lands with the team it is checked within 52 hours, and a missing page or a blurred edge sends it back to the start. Watch the verification inbox for the outcome instead of re-sending the same uploads.

The paperwork

Three papers, three answers for the reviewer

Each line below tells you which copy settles which question, so nothing gets sent twice.

Photo ID

ConfirmsWho you are and your age

Must showFull face, all four edges, no glare or crop

Proof of address

ConfirmsWhere you live now

Must showYour name, full address, date inside three months

Payment card image

ConfirmsThe card behind a deposit

Must showCard face visible, middle digits covered, no security code

Why did your upload get turned down?

Leave the edges alone. A trimmed screenshot hides the edges, and our reviewers cannot confirm that nothing sits outside the frame. Upload the full page, uncropped Skip any photo editor or filter

Send the valid copy. An ID that ran out last month proves who you were, not who you are today, so reviewers set it aside. Send the current version of the same ID Check the expiry date before you upload

Whose details are these? Nicknames, maiden names or a shortened first name make the file look like someone else's to the reviewer. Use the exact spelling on your ID Fix the profile, then resend

Routine check, not an accusation

The Anjouan Offshore Finance Authority licence behind this site, number ALSI-779875, carries anti-money-laundering duties, and asking where your money comes from is one of them. Mrpacho Casino takes the same step with players who reach this stage. Nothing here is an accusation.

Reviewers pick from this set, so you never send more than the case needs.

Recent payslips from your employer
Bank statements with salary credits
Tax return or notice of assessment
Sale contract for a property
Pension or benefit statement

Timing guide

The four moments that pause a payout

A card for each moment sits below, so you will know which papers to keep within reach.

Ask before you raise it

A higher limit changes your risk profile, so the reviewer confirms your identity and income first and may ask for fresh documents.

First withdrawal checkpoint

The first payout is where the licence says we must have checked you, so ID and address papers are requested before money moves.

Details differ, payout waits

Spelling, address or date of birth that differs from the file sends the case to a second reviewer, who asks for a clearer copy.

Unusual activity flag

Sums well above your usual pattern prompt a source of funds look, and the reviewer asks for one or two papers that trace the money.

Mid-check right now

Asked once, cleared for good

Useful when a request lands in your inbox or a payout sits on hold.

Why is Mrpacho asking where my money came from?+

The Anjouan Offshore Finance Authority licence we hold requires every player's funds to be traced, so the request is routine for all accounts. It is not an accusation and it says nothing about your play. Answer it like any other form and the file moves on.

When exactly do I have to be verified by?+

At the latest before the first withdrawal leaves, so nothing is paid out on an unchecked account. Mrpacho Casino may ask sooner, at registration or at the first deposit. Sending the three papers early keeps the payout queue short.

Can I send documents from my phone camera?+

Yes. A phone camera is fine as long as the whole document sits in the frame with all four corners visible. Lay it flat in daylight and avoid flash glare on the laminate. Blur and cropped edges are the usual reasons a file goes back.

How long does verification take at Mrpacho Casino?+

Fifty-two hours is the longest a check runs, counted from the moment a complete set arrives. Clean files clear well inside that window. Anything unreadable restarts the clock, so send sharp images first time.

My surname changed since my ID was issued, what now?+

Send the photo ID you hold plus the proof of address that carries your current name, and the mismatch is explained. A marriage or change certificate helps if you have one. The reviewer needs the two names joined, not a new document.

Will I have to send everything again later on?+

No, once the set is approved you are clear for normal play. Fresh proof of address can be requested if an old one lapses or your details change. Anything else is a rare, specific ask tied to a movement on your account.

What do I do if one of my files is refused?+

Read the reason attached to the refusal, then send a replacement in the same slot rather than a new message thread. Most refusals are glare, a cropped edge or an expired date. Write to [email protected] if the reason is unclear.